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WordPress Customer Service

WordPress customer service. What does that sentence really mean? I ran across that phrase when doing some keyword research and having been in the WordPress community since 2004, those words seem to be rarely defined and understood, even by those people offering “WordPress customer support”. In this article I’m going to layout a definition of…

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Heart Bleed Bug Security and Best Practices

You’ve heard of the recent Heart Bleed bug no doubt. We all know that your WordPress website login should always be encrypted and secure via SSL (https://), right? If we login via https we think we were safe. Unfortunately, the Heart Bleed bug brings unwelcome news for all of us. It’s a bug on the…

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WordPress Buttons Plugin

WordPress Buttons – A Solution for Non-Designers

If you’re like me, you love WordPress and all the possibilities it affords your business website and blog but you struggle when creating a simple (good looking) image to use for your call to action buttons. There’s a new free plugin available for WordPress buttons named Forget About Shortcode Buttons that you might want to…

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utm_campaign reporting

How to Use Google’s URL Builder to Track your Campaigns

A client of ours recently released a free WordPress plugin and we helped them identify and institute a few marketing techniques in order to encourage their plugin users to view the benefits of the premium (or paid) version of that plugin. One of the first things we advised them to utilize was url campaign tracking.…

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Business Contact Widget in Sidebar

How to Display Your Business Contact Details Quickly and Easily

When building and managing our WordPress-powered businesses it’s easy to get distracted with the bells and whistles of marketing and make things more difficult than they need to be This is especially true when it comes to lead generation. The Problem – Too Many Options If you’ve been in business for any length of time,…

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Utilizing “People” Data to Build your Business

Mason James, our founder and CEO (and “the wearer of many hats”) was recently a guest a on the Matt Report. The Matt Report is a podcast and community focusing on the business of WordPress. You can jump to the video at the end of this post if you like. In this interview, Mason discusses…

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How to Get your Website Hacked

Have you ever worked hard at something only to have it all ruined in an instant? I have and I’ve seen it happen to countless others. WordPress Websites are Easy Targets The WordPress software is no different from any other web publishing platform. No one is 100% secure, especially when you add 3rd party scripts…

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SEO is Not a Simple Machine Process

SEO is Bad

SEO stands for Search Engine Optimization; as you most likely know. But what do those three words really mean anyway? The Definition of SEO Here’s how SEO is defined on Wikipedia: SEO Search engine optimization (SEO) is the process of affecting the visibility of a website or a web page in a search engine’s “natural”…

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Reaching your Business Goals with WordPress

So you’ve got a great product or service, and you’re using WordPress to power your product or service business website. Now what? WordPress Isn’t Enough Utilizing WordPress to power your business website is a great first step. After all, it’s the one we recommend daily and use ourselves but there’s a lot more to reaching…

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hotel valet

WP Valet Expands into Physical Domain with Literal Valet Services

After two full years of providing excellent services for WordPress maintenance, we’ve got a lot to think about.  We’ve listened to our customers and taken their feedback to heart. Customers have told us they love the speed, convenience, and worry-free maintenance that WP Valet provides for their WordPress websites, but were still really frustrated with…

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